MSS

Privacy Policy

How MSS handles account data, security records, support messages, and service analytics.

Last updated: April 21, 2026

1. Who We Are

MSS ("we", "us") provides account access, settings, feedback, and related online services. You can contact us at [email protected].

2. Data We Collect

  • Account data: email, profile details, avatar, sign-in records, and security settings.
  • Support data: feedback tickets, screenshots you choose to upload, replies, and email correspondence.
  • Technical data: device and browser details, IP address, logs, performance signals, and error reports.

We collect only the data needed for the current account, settings, and support surfaces.

3. How We Use Data

  • To operate account, authentication, settings, and feedback features.
  • To keep the service reliable, secure, and abuse-resistant.
  • To respond to support requests and improve the account experience.
  • To comply with legal, regulatory, and enforcement obligations.

4. Data Sharing and Processors

We share data only as needed with service providers that help us run MSS, such as authentication, hosting, storage, analytics, observability, and email delivery. We do not sell your personal data.

5. Data Retention

We keep data for as long as needed to provide the service, maintain account security, resolve support requests, and satisfy legal obligations. We delete or anonymize data when it is no longer needed.

6. Your Rights

Subject to applicable law, you may request access, correction, deletion, export, restriction, or objection to our processing of your personal data. Contact us by email and we will respond within a reasonable time.

7. Cookies and Analytics

We use necessary cookies and similar technologies for login, security, preferences, and service analytics. You can manage cookies through your browser settings.

8. Children

MSS is not intended for users under 18. If we learn that personal data of a minor has been provided, we will take steps to delete it.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page and the "Last updated" date will change when revisions take effect.